We Buy Cars to Pay R2.5 Million Fine, R3.4 Million Refunds in Consumer Commission Settlement
We Buy Cars has agreed to pay a R2.5 million fine and over R3.4 million in refunds to affected consumers in National Consumer Commission settlement. Image: We Buy Cars/Facebook The National Consumer Tribunal has confirmed a settlement agreement between the National Consumer Commission (NCC) and We Buy Cars has been reached following “constructive engagement” between the latter two parties. According to the NCC, in the last three years it received complaints that We Buy Cars failed to provide remedies based on sale agreements between it and consumers. The NCC says it formed a reasonable suspicion that the company’s terms and conditions, particularly those related to warranty and terms of sale, contravened several provisions of the Consumer Protection Act (CPA). Following an investigation, the NCC found that the terms and conditions of the sale agreements did contravene the CPA. The settlement agreement was referred to the National Consumer Tribunal on 3 December 2025 and, after due...